Native Shopify app
Built for Shopify
from day one.
WhatKaBot isn't bolted onto Shopify — it's wired directly into your store. Products, orders, customers, fulfillments. The AI has full context before it even reads the message.
Shopify Integration
Everything your store
Everything your store
has — AI can use.
WhatKaBot syncs with Shopify Admin API in real time. The AI reads and acts on your actual store data — not a stale copy.
Real-time order management
AI looks up live order status, tracking numbers, fulfillment events, and full order history for any customer — mid-conversation, in under a second.
Shopify Admin API
Customer 360 profiles
Auto-resolves any customer from their phone number or email address. Full purchase history, lifetime value, and risk tags shown in the sidebar instantly.
Customer API
Product catalog sync
Full product and variant catalog with images kept automatically fresh. AI searches, recommends, and sends product media directly in the conversation.
Products API
Fulfillment webhooks
Triggers automated flows the moment an order is fulfilled — including review request messages and COD confirmation sequences.
Webhooks
Discount codes
AI can verify and apply discount codes to active orders directly within the conversation — no copy-paste required from the customer.
Discounts API
Payment links
AI generates and sends Shopify payment links for customers who need to complete a purchase or pay for a replacement order.
Payments API
Shopify Billing
Your WhatKaBot subscription is managed natively inside Shopify admin — no separate credit card, no external billing portal, no surprise invoices.
Native billing
Order invoices
AI generates and sends formatted order invoices on customer request, pulled directly from Shopify order data.
On demand
COD Confirmation
Reduce fake COD
Reduce fake COD
orders automatically.
Cash-on-delivery returns cost Shopify merchants thousands. WhatKaBot's AI sends a WhatsApp confirmation the moment an order is placed — before you ship.
1
Order placed
Customer places a COD order on your Shopify store. Fulfillment webhook fires instantly.
2
AI sends WhatsApp confirmation
WhatKaBot sends a personalized WhatsApp message with order details and asks the customer to confirm.
3
Customer confirms
Customer replies "confirm" or taps a button. The order is automatically tagged in Shopify.
4
You only ship confirmed orders
Unconfirmed orders are flagged for review. RTO rates drop. Revenue protection is automatic.
WhatsApp · COD Confirmation
Hi Usman! 👋
You've placed a Cash on Delivery order:
#5104 · FastVolt Charger × 2 · PKR 2,598
Please confirm your order so we can ship it out today.
Reply: YES to confirm · NO to cancel
You've placed a Cash on Delivery order:
#5104 · FastVolt Charger × 2 · PKR 2,598
Please confirm your order so we can ship it out today.
Reply: YES to confirm · NO to cancel
YES ✓
✅ Order confirmed! We'll dispatch #5104 today and send you the tracking number once it's shipped.
→ Shopify: Order tagged "cod_confirmed"
Security & Compliance
Enterprise-grade security,
Enterprise-grade security,
from day one.
Every webhook, token, and message handled with strict security controls — because your customers' data is your most valuable asset.
HMAC-SHA256 webhook verification
Every incoming webhook from Meta, Gmail, and Outlook is verified against a signed signature before processing.
AES-256-GCM token encryption
All OAuth tokens for Gmail, Outlook, Facebook, and Instagram are encrypted at rest using AES-256-GCM.
OAuth CSRF protection
Signed state parameter with 15-minute expiry on all OAuth flows. No CSRF vulnerabilities during account connection.
Prompt injection protection
AI layer is hardened against prompt injection attacks — malicious inputs in customer messages can't hijack the AI's behaviour.
Attachment proxy
Customer media and file attachments are proxied — never stored raw in the database. Served via short-lived signed URLs.
Message deduplication
All 5 channels implement deduplication logic — webhook retries and duplicate events never create duplicate conversations.